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Terms
Short, and written to be read. Where a clause describes how the platform behaves, that behaviour is enforced in the software rather than promised here.
Last updated 8 October 2026. These terms were drafted by our engineering team to describe the system accurately. They have not been reviewed by a lawyer. If you need a reviewed version before you sign, ask.
These terms are between you — the business using the service — and Quickmation. Using the platform means you accept them. If you are agreeing on behalf of a company, you are confirming you may bind it.
We assess your business, recommend what is worth automating, build the automations, and run them. We tell you what we think you should not automate as part of the same assessment, because recommending work that will not pay back is a short-term sale.
Anything that touches money, your customers or production data waits for a named human to approve it. This is enforced in the software, not merely promised here: low-risk work runs unattended, medium-risk work needs one of our engineers, and high-risk work needs an engineer and you. One account cannot cast both signatures.
The one exception is one you choose: if you switch on an AI Front Desk, it answers your customers itself, within the limits in the next section, without waiting for anyone to approve each reply.
An agent reporting success is not proof. Nothing is marked verified until an independent check passes and a human signs the result. We do not have a mode that skips this for speed.
Spending is capped per account. We will not run up an unbounded model bill against your business and present it afterwards.
If you use it, an AI receptionist answers calls to a phone number we set up for you, while you have it switched on. It tells every caller it is an AI and that the call is transcribed, not recorded. It answers only from the information you mark as something customers can hear, and otherwise takes a message for your team. It does not book, promise, discount or diagnose on your behalf, and anything it says is limited to what you gave it — so keep that information accurate. You are responsible for what you tell it to say and for following up the messages it takes.
Who sends them. Texts from an AI Front Desk number are sent by Quickmation on behalf of the business that number belongs to, to customers who have texted or called that business. They are replies to a customer’s own text, a single text after a missed call, and messages from the business’s own team. Texting starts only once US carrier registration for the number has been approved.
How often. Message frequency varies with the conversation. The AI sends at most 6 texts in one conversation in any 24 hours, and missed-call texts go to one number at most 3 times in 24 hours, only between 08:00 and 21:00 in the business’s time zone and, where your area code shows it, yours.
Cost. Message and data rates may apply, according to your mobile plan.
Stopping, and help. Reply STOP to any text to opt out, and no further texts will be sent to your number from that business until you reply START. Reply HELP for help, or contact the business directly.
Mobile carriers are not liable for delayed or undelivered messages.
Your business data is yours. Your automations, the definitions behind them and the record of what they did are yours.
You can leave and take them. We will export your automations and their history in a usable form on request. We do not claim a licence over your business data beyond what is needed to run the service you asked for, and we do not use it to train models.
Give us accurate information — a recommendation built on a wrong figure is wrong. Connect only systems you are entitled to connect, and only grant the access the work needs. Keep your sign-in details to yourself, and tell us if you think somebody else has them.
Do not use the platform to break the law, to contact people who have not agreed to be contacted, or to do anything you would not put your own name to. Automation does not change who is responsible for what is sent.
Fees are the prices shown to you before you pay for each piece of work, and for a subscription its billing period is shown beside the price. Payments are handled by Stripe; card details go to them directly and never reach our servers.
If a payment fails we will tell you before anything stops working. We will not silently disable automations your business depends on.
You can cancel at any time and you will not be billed for the period after the one you are in. We can end the agreement if you do not pay, or if the platform is used for something in the previous clause — and other than that, we will give you notice and time to export.
When it ends, ask for your export and we will provide it. After that we delete your data as described in the privacy policy.
We do not promise the platform will never be unavailable, and we do not promise a model will never be wrong — which is precisely why the approval gates above exist and why we do not offer a mode that skips them.
We are not liable for indirect or consequential losses. Our total liability is limited to the fees you paid us in the twelve months before the claim. Nothing here limits liability that cannot legally be limited, including for death, personal injury, or our own fraud.
Third-party systems you connect are governed by their own terms. If one of them changes or breaks, we will tell you, but we do not control it.
If we change these terms in a way that affects you materially, we will tell you before it takes effect. We do not reserve a right to change them silently.
hello@quickmation.com for anything about this agreement, and privacy@quickmation.com for anything about your data.