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Industries
Plumbing, electrical, HVAC, cleaning, landscaping and trades.
Revenue is lost between the phone ringing and the van arriving. The work is dispatch, quoting and follow-up — high volume, time-critical, and mostly happening while the owner is on a job.
No payment details. No sales call required.
What we build here
Every engagement is scoped from your own assessment. These are the patterns we see most often in this sector, not a fixed package.
Missed calls and out-of-hours enquiries your phone and field systems report are picked up as they arrive and routed to whoever is on call, with anything urgent put in front of a person first. If you want the phone answered too, the AI Front Desk answers calls to a number we set up for you from the information you approve, and takes a message when it can't answer.
One record moves from enquiry through to invoice without being re-typed into the field app and then into accounting.
Jobs are ordered by travel time, skill and parts availability, with the constraint that a human dispatcher can always override.
Post-job follow-up drafted for a person to send, and held back while a complaint is open, so an unhappy customer is never asked for a five-star review.
Emergency calls must reach a human fast. We build the escalation path first and the automation around it, never the other way round.
Where engagements usually begin
Named roles that pick up inbound work, with escalation rules you set.
The repetitive path between your systems, built to fail safely.
Connecting the systems you already pay for, with scoped credentials.
Fifteen minutes of structured questions, analysed and then reviewed by a human engineer. You get a ranked opportunity list to keep either way, and your engineer follows it with fixed-price proposals for the work worth doing.
No payment details. No sales call required.